Policies
Thank you for your time to review Joy and Grace policies.
All clients participating in any program with Joy and Grace Yoga, including in person, online, group and private sessions are subject to these policies.
All Group Classes and Workshops -
in person and online
- Respect the time of your fellow students and the teacher, please be on time.
- Arrive for all classes at least at least 5 minutes prior to start of class. This helps everyone be ready to start on time.
-Late arrivals may not be permitted to particpate in that class, depending how late you are.
- Missed classes or late arrivals may not be made up.
- Parcipants are expected to stay for the full duration of all classes. Leaving early is not permitted.
-All particpants will be required to complete a medical questionnaire and liability waiver prior to start of any class.
You will not be permitted to join classes if these are not complete.
-Anyone with a history of organ transplant and on immunosupressants may not participate in programs with Joy and Grace Yoga. Anyone who is pregnant at the time of any class may not participate in programs with Joy and Grace Yoga unless they have been practicing Svaroopa Yoga for at least 6 months.
- If you have a time conflict or other issue getting to class, text Joy and Grace Yoga as soon as possible.
Online Classes and Workshops
-For online courses, you will need to be comfortable using zoom.
-The Zoom link will be emailed to all participants 24 hours prior to start of class.
- Please move this email to a separate folder in your inbox where you can easily find it. The link will not be sent out again.
- For courses that are longer than one day, the same zoom link will be used for each class. Participants are responsible for keeping
track of their links.
Video and audio during online courses:
- Upon joining the zoom meeting you will be asked to give permission to be unmuted.
- Paricipants will be muted most of the class, but the teacher may need to unmute at times to give individualized support or ask questions of the group.
- The teacher will let participants know when they are being unmuted.
-Your video must remain on for the entire class.
Physical space during online courses:
- You will need a dedicated space in your home that is big enough to lie down in and clear of obstacles.
- Other people may not be in the room with you during class.
- All electronics should be off including TV, radio, phone, watches, etc.
- Pets may not be in the room with you during class, as they are very distracting to you, other participants, and the teacher.
Please plan accordingly.
Cancellation and Refund Policies
Group in-person or online courses:
-No credit or partial refund is available for missed classes.
- Cancellation by registrant within 48 hours of start of the course: No refunds given.
- Cancellation by registrant more than 48 hours prior to start of course:
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For courses $30 or less: registrant will receive a refund minus 5% processing fee plus $10 cancellation fee.
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For courses over $30: registrant will receive a refund minus 5% processing fee plus $25 cancellation fee.
- All courses are otherwise non-refundable with the following exceptions:
Registrant will receive a full refund if:
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Course is cancelled by Joy and Grace Yoga.
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Registrant is deemed inappropriate for class by Joy and Grace Yoga*
*Joy and Grace Yoga reserves the right to unenroll any registrant if they are not appropriate for the course in any way.
Private Session Reschedules and Cancellations:
- You may reschedule up to 24 hours in advance within the same week, if there is availability. If there is no availability in the same week, and you are unable to keep your appointment it will be treated as a cancellation.
- Cancellations must be made no later than 24 hours prior to your appointment.
- No shows, and cancellations with less than 24 hours notice hours will be a lost session, and count toward your pre-paid sessions.
Please respect scheduling needs of both Joy and Grace Yoga and other clients.